Apparel
Shipping Policy
Last updated: August 7, 2026
Every apparel item in our store is custom-made-to-order in partnership with our print-on-demand fulfillment partner, Apliiq. Because your items are printed or embroidered specifically for you, please review our fulfillment and shipping timeframes below.
Order Processing & Production Time
Before your order ships out, it must go through our production facilities where it is custom-crafted:
Production Window: Please allow approximately 7 business days for your order to be manufactured and prepared before it leaves the facility.
Note: Because Apliiq products are custom-made, slight variations in fabric placement or decoration sizing can occasionally occur.
Shipping Rates & Transit Times
Shipping charges for your order are calculated automatically at checkout based on the weight of the items and your destination. We utilize trusted carriers such as USPS and UPS to route your packages from the closest available manufacturing facility.
US Domestic Shipping: * Standard Shipping: Typically takes 2 to 7 business days in transit (typically used for lightweight single items under 16 oz, like a single t-shirt or hat).
Upgraded / Priority Shipping: Available for multi-item orders or heavier garments (like hoodies and joggers), typically taking 2 to 7 business days (or 2–3 days via priority options).
International Shipping: We ship to over 150 countries worldwide using carriers like Asendia or USPS International. Delivery typically takes 1 to 3 weeks depending on the destination country.
Please note for International Orders: The recipient is the importer of record and must comply with all local laws. International shipments may be subject to import taxes, customs duties, and clearance fees levied by the destination country, which are the sole responsibility of the recipient.
Tracking Your Order
Once your apparel has been printed, packed, and shipped, you will receive an email notification containing your tracking information. If you do not see it within a week of placing your order, please check your spam folder or reach out to our support team.
Return & Exchange Policy
Last updated: August 7, 2026
Every item in our store is custom-made-to-order in partnership with our trusted print-on-demand fulfillment partner, Apliiq. Because your apparel is printed or embroidered specifically for you when you place an order, all sales are final.
Non-Returnable Items & Orders We cannot accept returns, exchanges, or offer refunds for:
Buyer’s remorse or changing your mind.
Incorrect size selection (please review our product size charts carefully before ordering).
Incorrect or incomplete shipping addresses provided at checkout.
Minor color variations or discrepancies between your screen and the final printed product.
Damaged, Defective, or Misprinted Items
Because our items are custom-crafted by our fulfillment partner, Apliiq, we inspect every batch carefully. If your order arrives damaged, defective, or contains a misprint due to an error on Apliiq's end, they'll will make it right.
Reporting Window: You must report any defects, misprints, or damages to us within 30 days of delivery. Claims submitted after 30 days cannot be accepted.
How to File a Claim: Please contact our support team at cs@apliiq.com with:
Your order number.
Clear photographs showing the defect, damage, or misprint
A brief written description of the issue.
Resolution: Once your claim is verified and processed alongside Apliiq, we will arrange for a replacement item to be produced and shipped to you at no additional cost. Apliiq, in its sole discretion, determines whether an issue is a production defect, damage, or other error for which a replacement, refund, or other resolution may be offered. if apliiq determines the issue was caused by apliiq, apliiq may replace the affected item at no cost to you or offer another resolution.
Payment Disputes and Chargebacks
By placing an order with apliiq, you agree to follow apliiq's order issue process and provide reasonable information requested by apliiq to review and resolve the issue. failure to follow this process, failure to provide the required order id, photo, and written description, or filing a payment dispute before giving apliiq a reasonable opportunity to review the issue may result in denial of the claim, to the fullest extent permitted by law and applicable payment network rules.
Nothing in this policy limits any non-waivable rights you may have under applicable law or payment network rules for unauthorized transactions or fraud.
